Refund Policy

This document forms a part of the Terms of Service for Nearevo (a trading name of Lab2 Limited).



We ship to the following destinations and additional delivery charges are shown...

• United Kingdom: free 1st class or signed-for postage
• Europe, Norway, Switzerland: £10 tracked & signed delivery
• United States, Canada, Australia and India: £15 tracked & signed delivery
• Other destinations: please enquire before ordering

In all cases we try to send orders the same or the next working day (Mon - Fri). Please note we cannot guarantee how long delivery will take to reach you but typically for the EU will be 3 to 10 days and for the rest of the world will be 5 to 14 days.

The shopping basket currency is UK Pounds Sterling which will be converted to your local currency by your credit card company, bank or other payment provider.

If you are not in the European Union you are responsible for all taxes and duty applicable when the goods enter your country.



To return your product and cancel your service for a full or partial refund, you must first email us at to request a refund and return. Please do not return your item until we have confirmed it by email.

To be eligible for a refund and return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All refunds and returns are subject to our Terms of Service which are available to view on our website at We only offer refunds if an item is returned within 30 days of purchase. We only offer refunds if an item was damaged or malfunctioning when you received it, or has since malfunctioned.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank as there is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for any exchanged items to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item and can accept no responsibility if we do not receive the item.